Q: Do I have to have all my information ready to fill out the Website Design Request Form?
No, just do the best you can. However, if you have all your info ready you’ll make it easier on us. ; ) If you are missing anything, we will notify you via a client portal. You will be e-mailed a form requesting any information you are still missing.
Q: I have Facebook, Instagram, Twitter, Youtube Channel. Can I add those to my site?
Yes, you will have social sharing icons at the bottom of your website directing visitors to follow you on social media. Your site also has capability to add a social media feed. This means that people who visit your website can see your graphics/posts even though they are not on Facebook or Instagram.
Q: I already have a Certified Site. Do I have to resubmit for the seal again?
Yes, each site must be submitted on it’s own. I work directly with compliance so our websites pass review quickly and doTERRA even puts the seal on our sites themselves.
Q: I am from Canada, Europe, or Australia. Does my site need to be certified?
Yes, everyone that wants to use doTERRA name online needs to get their site approved by doTERRA’s compliance department. For $5 we will submit your site for approval and get the seal or logo put on your website.
Q: What kind of support do you offer your clients?
Once you become our client you will be given a Client Portal Access. This is where you will see all of our emails and forms all in one place. You may also request to be added to our Facebook Group called Practical Website Design Suite. In there we post how-to videos, provide technical support, announce new websites, and provide free training on how to grow your doTERRA business. You may also email us at firstname.lastname@example.org.
Q: What is included in a Practical Website Design?
Watch our 15-min Introductory video to learn what is included in a Website Design, how to request a website, and get general questions answered.
Q: If I have additional questions, who may I contact?
You may send questions to email@example.com or schedule a 10-min initial website consultation.
Questions about "Domains and Hosting"
Q: I have a domain through domains google, godaddy, bluehost ect…. Can I keep my domain?
Yes, we will provide you with instructions on how to connect your site or you may pay a fee to have us do it for you.
Q: Do I need a domain?
Yes, and it is super inexpensive. You can get a domain through various companies for only $12/year.
Q: What platform do you use to build the websites?
Our websites are powered by Strikingly.
Q: I already have a website through wix/squarespace/wordpress ect… do you help me with my current site?
No, we do not work on another platform besides our own. However, clients that have another website have created a tab called “Essential Oils 101” that links to the site we make. The price is still the same.
Questions about "Changes & Updates"
Q: Can I make changes on my website? What can I change?
Yes, 100% of the site can be changed by you. We have a very user-friendly platform that will allow you to easily make changes to your site. We also provide you with how-to tutorial videos. However, some of the graphics are specific to our company and most clients typically have us update graphics for $10/graphic.
Q: Do I need to contact you to make changes on my website?
No, you can make changes on the site yourself. However, if you would like for us to make a change for you we will do it for a small fee.
Q: What happens if/when doterra makes a change to their kits?
You can update the site yourself or pay us a small fee to do it for you.
Q: I’m not very techy. How hard is it to make updates/changes on my site?
There is no coding needing for our platform. So, you will be able to easily make update/changes to your site. If you would prefer us to do it for you, we will do it for a small fee.
Q: What is your fee for updates/changes?
We do not have a monthly maintenance fee as all clients are responsible for the upkeep of their own website. However, if you would like us to make a change for you we typically charge $10-15 per graphic/change/update.
Q: Can I add additional add-ons later?
Yes. You may incur an additional fee if adding services after your website is complete.
Questions about "Pricing and Timeline"
Q: What are your prices?
Website Design Set-up - $249 (One-time fee)
Pro Subscription - $20/month or $180/year
Members Only Access Site - $100 (One-time fee)
Shop Album - $75 (One-time fee)
Monthly Specials Section - $100/year
Blog Writing Service - $20/month or $200/year
doTERRA Certified/Approved Site Seal - $5 (One-time fee)
We do not have a monthly maintenance fee. We just charge on a as needed if you need us basis. You may make updates to the website yourself or if you would like us to make a change for you we typically charge $10-15 per graphic/change/update.
Q: Can I add additional add-ons features later?
Yes, but you may incur an additional fee if adding features after your website is complete.
Q: Do you accept payment plans?
No, all our clients pay up front.
Q: How long is your wait time?
About 1-3 months or less from the moment you turn everything in to us. Delays are typically due to waiting for clients to provide us with their headshot. If you are good about getting back to your website designer with your choice after being presented with screenshot options then your site will be done quicker.